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Mass Update on Multiple Items

To do a Mass Update on multiple items from the Same Case, choose more than 1 item and select Mass Update from the Actions menu.
If Items from multiple Cases are selected, a message (shown below in red) will display letting you know some fields cannot be Mass Updated.


This will bring up the Mass Update Items screen. After you finish choosing your options from the Mass Update Items selections, click Ok.


In the example, we have chosen to update who this Item Belongs to (after we added that Person to the Case.


We then clicked on the Person and they now appear in the Item Belongs to field. You may now click Ok, and upon doing so, the Items will all be updated.


Fields on the Mass Update Items Screen

Description - If you’d like a new item description for the items you’ve selected, type one here and move the slider from Off to On.

Recovered At - To update the location the items were recovered at, type one here and move the slider from Off to On.

Recovered By - To update who the item was Recovered By, type one here and move the slider from Off to On.

Submitted By - To update who Submitted the items, type one here and move the slider from Off to On.

Category - To update the category these items belong to, Select On first. Next, click in the category box and a selectable menu will appear.

Recovery Date - To update the date and time these items were recovered on, click the calendar icon to choose a date and time, or enter one manually and move the slider from Off to On.

Make - To update the Make of these items, type one here and move the slider from Off to On.

Model - To update the Model of these items, type one here and move the slider from Off to On.

Item Belongs To - To update who this Item Belongs To, type one here and move the slider from Off to On.

Tags - The item mass update option allows you to mass apply or overwrite Tags to selected items.
The default value is to apply the new tags to selected items. You must select Yes to Overwrite and replace all tags.