For clients with the on prem system, follow these instructions for updating your system to the most current version of Safe.
- Download the most current Safe files from https://trackerftp.trackerproducts.com/SAFE_Updates/
- Place these files on the same machine that was used to install the system.
- Take these two downloaded files and put in the same folder where the original install files were located.
- Extract both files to the folder you are in.
- Go into Webinstaller folder (make sure installer.share.dll is unblocked)
- Run Webinstaller.exe as a Administrator
- Note: Might need to copy config file from another user folder (C:\Users\uiser\AppData\Local\Tracker_Products_Inc)
- Make sure to uncheck 'first time update'
May need to delete D:\Safe\WebAPI\install\server_log.txt and stop MediaUploadAPI
When installing the Services make sure the Application Updater page 'Install Updater' is unchecked.