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Search results for 'mobile app system updates'

2022 Version 102, To be released soon - Details Version 101, Released on 3/11/22 - Details Version 100, Released on 1/7/2022 - Details 202...
1KB - 27 Mar 2020
2022 2021 Version 99 Hot Fixes - Details Version 99, Released on 10/1/2021 - Details Version 98, Released on 9/9/2021 - Details Version 97 Hot...
7KB - 17 May 2019
After logging in to the SAFE Mobile App, if you click the 3 horizontal bars in the top lefthand corner of your screen, you'll be taken to the Nav Men...
1KB - 25 Mar 2022
UI (User Interface) Improvements #13266 ⁃ Wrap Case Number Features #10252 ⁃ User Dropdown for Transfer Transactions #12273 ⁃ Capability to Edit...
1KB - 19 May 2022
Features #7817 ⁃ Barcode Scan > Actions Button: Explains why Actions are disabled on the Scan Screen #8335 ⁃ GPS Stamp for Case and Recovery Locati...
2KB - 05 Jun 2020
After logging in to the SAFE Mobile App, if you click the 3 horizontal bars in the top lefthand corner of your screen, you'll be taken to the Nav Men...
2KB - 26 Dec 2019
After logging in to the SAFE Mobile App, if you click the 3 horizontal bars in the top lefthand corner of your screen, you'll be taken to the Nav Men...
3KB - 25 Mar 2022
After logging in to the SAFE Mobile App, if you click the 3 horizontal bars in the top lefthand corner of your screen, you'll be taken to the Nav Men...
1KB - 24 Dec 2019
Features #7992 ⁃ Landscape Mode #8147 ⁃ Google Authenticator support Bug Fixes #8157 ⁃ App - Recent Cases #8162 ⁃ Implement Hidden Fields #816...
1KB - 27 Mar 2020
Bug Fixes #9109 ⁃ [Mobile app] User with no permissions for Cases in Office can add media to case #9132 ⁃ [Mobile app] User with ReadOnly permissio...
508 bytes - 13 Aug 2020
Features #9573 ⁃ Perform a Random Audit in the SAFE Mobile App #10060 ⁃ Conditional Fields in the SAFE Mobile App Bug Fixes #9465 ⁃ Uploading Me...
535 bytes - 27 Nov 2020
Bug Fixes #9465 ⁃ Uploading a Media file was not working properly under specific conditions. Client Requests #8736 ⁃ Verification of an Item Tr...
239 bytes - 07 Jan 2021
After logging in to the SAFE Mobile App, if you click the 3 horizontal bars in the top lefthand corner of your screen, you'll be taken to the Nav Men...
372 bytes - 24 Mar 2022
Features #8018 ⁃ SAML for Mobile App Bug Fixes #7571 ⁃ [Home] Case Search - Missing indication on no results found #7606 ⁃ [Descripancy Reports...
3KB - 23 Jul 2020
After logging in to the SAFE Mobile App, if you click the 3 horizontal bars in the top lefthand corner of your screen, you'll be taken to the Nav Men...
1KB - 24 Mar 2022
After logging in to the SAFE Mobile App, if you click the 3 horizontal bars in the top lefthand corner of your screen, you'll be taken to the Nav Men...
1KB - 23 Mar 2022
After logging in to the SAFE Mobile App, if you click the 3 horizontal bars in the top lefthand corner of your screen, you'll be taken to the Nav Men...
857 bytes - 24 Mar 2022
Downloading and logging into the SAFE Mobile App is very simple! Simply go to the Apple App Store or the Google Play Store and Search on SAFE Eviden...
1KB - 20 Dec 2019
Features #8396 ⁃ Move Android Version of Mobile to Public #8379 ⁃ App Multiple Pics #8563 ⁃ UI Improvement - Remove the necessary buttons after me...
1KB - 21 Apr 2020
After logging in to the SAFE Mobile App, if you click the 3 horizontal bars in the top lefthand corner of your screen, you'll be taken to the Nav Men...
1KB - 23 Mar 2022
After logging in to the SAFE Mobile App, if you click the 3 horizontal bars in the top lefthand corner of your screen, you'll be taken to the Nav Men...
2KB - 23 Mar 2022
To Logout of your session, if you click the 3 horizontal bars in the top lefthand corner of your screen, you'll be taken to the Nav Menu. You may th...
461 bytes - 25 Mar 2022
After logging in to the SAFE Mobile App, if you click the 3 horizontal bars in the top lefthand corner of your screen, you'll be taken to the Nav Men...
1KB - 23 Mar 2022
Thousands of customers already trust Tracker Products for managing their evidence and assets. Enhancing the security of your data and processes wi...
16KB - 30 Nov 2017
Features #10452 ⁃ Printing Select your Item(s) and click the green print button. Select your Label Generated Labels #10547 ⁃ Item numb...
1KB - 05 Aug 2021
Features #10738 ⁃ Additional Persons Detail - Tasks - When a Task is Created or Edited by User and then assigned to another User or User Group, an...
1KB - 14 Oct 2021
Features #11797 ⁃ Edit Task #11798 ⁃ Display Task #11799 ⁃ Search for Task Bug Fixes #11142 ⁃ Error when searching Cases #11227 ⁃ Item with Ad...
830 bytes - 11 Nov 2021
OverviewThe Safe App is a iOs / Android based program that is still in the testing phase. v1.07 Apple IoS Version & Android Transactions (Check In, ...
3KB - 31 Jan 2019
Features #12032 ⁃ Random Audit - Status Checkboxes and 'Include Items in Container' #12038 ⁃ Separate sections for Checked In, Checked Out and Dis...
1KB - 04 Mar 2022
Release Date April 2019 Features #5091 ⁃ 'Container (Storage Location) Move' - For those clients using the new Containerize option, you can now move...
2KB - 03 Jun 2019
Release Date Wednesday, October 15, 2019, at 10pm ET Features #7750 - Auto increment case number feature. Minor Features #7798 - Scan location b...
938 bytes - 16 Oct 2019
Release Date Wednesday, September 4, 2019, at 5pm ET Features #7251 Tag Colors can now be set for tags in the system. Minor Features #7548 - Cas...
2KB - 03 Sep 2019
Release Date Wednesday, June 26, 2019, at 10pm ET FeaturesNo major feature in this release. Minor Features #5606 ⁃ Container/ Locations Updates - ...
3KB - 26 Jun 2019
OverviewThis documentation is designed to improve your overall experience with Tracker Products SAFE tracking software. Installation guides, sugges...
23KB - 08 Nov 2017
Features #7664 ⁃ Auto Notification for Checked Out Items which are past due - Overview #7965 ⁃ Update to Containers - When scanning a Container Bar...
2KB - 18 Feb 2020
After logging in to the SAFE Mobile App, if you click the 3 horizontal bars in the top lefthand corner of your screen, you'll be taken to the Nav Men...
1KB - 26 Dec 2019
Google's two-step authentication helps you restrict access to your accounts. Normally, you login to a website with your username and password. Withou...
2KB - 30 Nov 2017
From the SAFE App Menu, clicking Home will take you to the Case Search page. From there you may start typing a Case number. This is a type-ahead ...
1KB - 27 Dec 2019
Release Date Monday, June 3, 2019, at 10pm ET Features #5115 ⁃ Report Writer > Case Fields within Item Area - This feature now allows you to includ...
4KB - 30 May 2019
Client Requests #8736 ⁃ Verification an Item Transaction has been completed (message at bottom of screen) in the App for secondary Transactions ...
462 bytes - 03 Feb 2021
After logging in to the SAFE Mobile App, if you click the 3 horizontal bars in the top lefthand corner of your screen, you'll be taken to the Nav Men...
1KB - 24 Dec 2019
Release Date May 2019 FeaturesNo major features in this update. Minor Features #4984 ⁃ CoC Print Issue - In a multi office setup, client that has...
5KB - 03 Jun 2019
Hot Fixes #11603 ⁃ Adding Notes to the Task is handled by 'Create' instead of 'Update' Task permissions #11616 ⁃ 'Adding User to Group' action o...
386 bytes - 04 Aug 2021
Hot Fixes #11603 ⁃ Adding Notes to a Task is handled by 'Create' instead of 'Update' Task Permissions #11616 ⁃ 'Adding User to Group' action ove...
397 bytes - 06 Aug 2021
For security reasons, the software requires the use of a supported web browser, this will help minimize security vulnerabilities. It is recommended y...
1003 bytes - 26 Dec 2017
Release Date Thursday, October 24, 2019, at 9pm ET Features #7565 ⁃ Mass Update Tasks - Overview at bottom #7709 ⁃ Spanish Translation - Overview ...
6KB - 23 Oct 2019
Many clients want to connect to SAFE via a preferred SAML 2.0 IDP provider. SAFE does fully support any SAML 2.0 provider. Local SAFE accounts are ...
3KB - 29 Nov 2017
Minor Features #8127 ⁃ Validate Emails without validation #8321 ⁃ Including or excluding Containers from Random Audits is now an option - Details ...
3KB - 13 Sep 2021
Features #10191 ⁃ You are now able to complete Transactions from the Items list. Simply pull up your Item and click the orange Transactions button....
1KB - 12 Mar 2021
For clients with the on prem system, follow these instructions for updating your system to the most current version of Safe. Download the most cur...
930 bytes - 26 Jun 2018
Release Date Tuesday, August 6, 2019, at 9pm ET FeaturesNo major feature in this release. Minor Features #4982 ⁃ Checked Out fields and Disposal f...
3KB - 06 Aug 2019
Release Date Wednesday, June 19, 2019, at 10pm ET FeaturesNo major feature in this release. Minor Features #5441 ⁃ Add the Item ID field to the “D...
4KB - 17 Jun 2019
Release Date April 2019 FeaturesNo major features in this release. Minor Features #4794 ⁃ Any user of a location drop down now includes a drop dow...
3KB - 03 Jun 2019
Features #8009 ⁃ Have the capability to check the 'Fixed' checkbox on Discrepancy Reports - Details towards the bottom of the page #12109 ⁃ Phone N...
7KB - 06 Apr 2022
Release Date Wednesday, May 9, 2019, at 10pm ET FeaturesThis update only has bug fixes App Updates #5380 On Scan page, set default to items being s...
3KB - 09 May 2019
Features/Enhancements #10442 ⁃ Option to Mass Import Data into a Custom Data (Form) Checkbox List, RadioButton List, and Select List - See #2 for De...
2KB - 01 Sep 2021
Release Date Thursday January 25, 2018 at 5am ET (The release will only take seconds to apply) This update will focus on smaller but often requeste...
1KB - 24 Jan 2018
Features #6563 ⁃ Draggable headers (Items View and Items List) In an Item View or Item List, you may now customize your View by 'dragging' and plac...
2KB - 30 Oct 2020
General Purpose of the Safe API Tracker clients will generally use the API for the following tasks. POST or GET System User Accounts (User Admin) ...
11KB - 08 Nov 2017
API
UI (User Interface) Improvements #11988 ⁃ Dashboard Menu Update - New Look! Details If you are experiencing issues after the update, please Clea...
3KB - 14 Dec 2021
Bug Fixes #10145 ⁃ Add capability to add an existing Person to a Case if SAFE recognizes them as a Duplicate #10130 ⁃ Custom Data (Forms) not ...
269 bytes - 04 Mar 2021
Nav Menu » User Settings Click User Settings from the Nav Menu on the left-hand side of the screen. This will take you to the User Settings scree...
1KB - 21 Dec 2017
For those Tracker 'Fluid' clients considering an upgrade to SAFE... Significant Enhancements Completely overhauled infrastructure. Much faster in ...
2KB - 13 May 2019
Release Date Thursday, November 21, 2019, at 9pm ET Features #7384 ⁃ Random Audits - Overview #7165 ⁃ Task Details now shows Cases/Items/People Tabs...
2KB - 21 Nov 2019
After viewing the Scan Result of your Scanning, you may click OK. To begin a Transaction, select one or more Items from your list. You can click t...
2KB - 24 Dec 2019
Minor Features #8419 ⁃ Add a 'Back to Case' option on item view page (to go back to item view) - Overview #7660 ⁃ Ability to set up multiple impor...
2KB - 24 Mar 2020
Features #9158 ⁃ Google Maps - Recovered At (link) - Details Client Requests #8713 ⁃ Client Request: Add Item Description to Discrepancy Reports ...
2KB - 13 Aug 2020
Release Date Wednesday, May 20, 2018, at 4am ET Features #2589 ⁃ BS Grid - Multiple Views (Case, Items and Persons) Not only do you now have the ...
3KB - 18 Jun 2018
Minor Features #8285 ⁃ Report Builder - Adding Person Subsections to a Report/Label - Overview in Creating Labels #8466 ⁃ CLP - Permission Groups -...
3KB - 04 May 2020
1. Navigation Menu » + Add \ Person 2. From the Case View click the Persons Tab What is the difference between a Person in your Organization and a ...
5KB - 16 Nov 2017
Nav Menu » Settings \ Organization \ General \ Auto Disposition Tab Overview The Auto Disposition feature of the SAFE program is an optional funct...
14KB - 26 Dec 2017
Features #7918 ⁃ Added an Export to Excel (directly) option - Overview in Cases Found from a Search #8223 ⁃ Cases/Items/People History: Notes are n...
2KB - 09 Jul 2020
Navigation Menu » + Add \ Item Once you have successfully created a new Case/Matter and added the appropriate Persons to it, you may begin to creat...
6KB - 17 Nov 2017
Tracker Products, LLC SAFE SaaS End-User License Agreement (EULA) IMPORTANT -READ CAREFULLY: This End-User License Agreement ("EULA") is a le...
24KB - 29 Mar 2019
Feature 1966 - Printing CoC is now showing legacy CoC We now have a Report that contains Chain of Custody from the legacy Fluid system. ...
148 bytes - 29 Nov 2017
SEARCH BASICS All searches are done as POST requests to the API. Search parameters are sent in the body of a request in a JSON format. All search...
17KB - 05 Jul 2018
Features / Client Requests #7314 ⁃ Scan Page Item Order - You now have the ability for scanned Items to appear in the top of the grid results in the...
2KB - 10 Mar 2020
Hot Fixed applied post v33Published 3.20.18 #3190 - HOT FIX - Items History - v33 broke the item history page and we were not recording history for ...
789 bytes - 21 Mar 2018
One of the most common problems we deal with are Users not receiving emails from the automated email system. The SAFE system will often send emails ...
900 bytes - 27 Jun 2019
To Logout of the software, simply click the Power Icon located in the top right-hand corner of the Nav Menu. If a User does not Logout of the syst...
1KB - 21 Dec 2017
To Logout of the software, simply click the Logout/Power icon located in the top right-hand corner of the Nav menu. If a User does not Logout of the ...
1KB - 27 Dec 2017
Release Date Wednesday, October 17, 2018, at 4am ET On-Prem clients can received by Nov 28, 2018. Major Features #3519 ⁃ Store Media against Tasks...
20KB - 17 Oct 2018
In the Case View Section, under the Items tab, first select Items you're interested in by clicking the checkbox in that Items' row. In the example s...
717 bytes - 19 Dec 2017
API URLTo search for existing people in the system use the following endpoint: https://securelb.trackerproducts.com/api/people/typeahead?search=X W...
260 bytes - 05 Dec 2017
Whenever an Item is created in the system, the system automatically assigns an OrgID and ItemID to each entry. OrgID The OrgID is a uniquely assigne...
1KB - 09 Nov 2017
On Thursday January 28, 2021 we applied a system hot fix, version 8.91.005. It is important that all users of the system make sure they are running ...
1KB - 28 Jan 2021
Nav Menu » Search \ People Click Search from the Nav Menu on the left-hand side of the screen and select People. This takes you to the Advanced Sea...
4KB - 20 Dec 2017
Release Date Monday April 2, 2018 at 10pm ET Minor Features #3144 - Duplication of item split - When duplicating or splitting a item, we are going t...
1KB - 22 Mar 2018
Release Date Thursday, May 28, 2018, at 4am ET Features #2387 ⁃ Update to Tags (access to tags) Case and Item tags are a feature that very few ha...
1KB - 27 Jun 2018
Minor Features #8901 ⁃ Choosing a Container Label from the Item Tab in a Case - Overview in Containers under Printing a Container Label #8906 ⁃ Imp...
1KB - 12 May 2020
Features #9820 ⁃ In Discrepancy Reports, a notification will now appear when a Barcode is scanned twice. Duplicate barcode scans were ignored duri...
1KB - 04 Dec 2020
There have been examples in the SAFE system where a saved query in the Widget window is showing a result of 0 items but if you click on the 0, it bri...
1KB - 01 Feb 2018
OverviewQ: Does Tracker integrate with other RMS or systems that collect evidence data? A. Simply put, it is possible. There are several factors th...
4KB - 11 Oct 2018
On March 5, 2019, we rolled out an update that fixes a security issue but from the user perspective seems to 'break' the system. If you are part o...
808 bytes - 05 Mar 2019
To quickly access Cases / Matters after they've been entered into the system, you may wish to use the Quick Search option. From the magnifying glas...
490 bytes - 21 Dec 2017
This is the initial email you will be sent before logging into the software for the first time. Once you receive this email: 1. Click the opt...
2KB - 18 Dec 2017
Bug Fixes #10575 ⁃ BUG - Person Custom Data (Forms) were showing after being removed. In the latest version of SAFE v 8.92.007, Person Custom Dat...
459 bytes - 12 Mar 2021
API URLhttps://securelb.trackerproducts.com/api/people The Safe system, for Persons, is built on the premise of a Unique Person. We want, if possi...
4KB - 05 Dec 2017
Features #8940 ⁃ Added 2 letter State Abbreviation to state dropdown list for Person Address for initial entry of a Person. Rather than having to st...
2KB - 01 Sep 2020
Features #9748 ⁃ Show number of Items in Tools \ Storage Locations Storage Locations now show how many Items are located in each one. Furthermore, ...
2KB - 19 Nov 2020
The following are required specs for installation of the SAFE software product in a client facility. A SAFE technical representative will complete th...
3KB - 14 Dec 2017
Release Date Thursday, April 26, 2018, at 10 pm ET Features Fixes #2411 - Scan page now allows you to Scan serial numbers for item lookup or to use ...
1KB - 26 Apr 2018
Why are date / time data storage fields so complex to handleOne of the most complex things we encounter when it comes to designing a software product...
4KB - 28 Apr 2020
Scanning and Moving ContainersClick the Scan Icon in the Nav Menu on the lefthand side of the screen. From the Scan page, scan a Storage Location/Co...
1KB - 22 Apr 2020
Nav Menu » Settings \ Permission Groups Have you ever had a situation where you wanted to allow a User to dispose of an item but you did NOT want t...
1KB - 27 Dec 2017
Logging into the software (Shared Archive For Evidence) Logging into the software is as simple as opening your browser of choice (we suggest using Go...
1KB - 18 Dec 2017
After running a Search for an Item, a list of Items will appear. Highlight an Item you’re interested in by clicking the checkbox next to View, then...
3KB - 20 Dec 2017
Here is an example of how to add an address to a person in the system. POST http://securelb.trackerproducts.com/api/people/8/addresses Body of requ...
644 bytes - 21 May 2021
Case Offense Types, Item Categories, Person Types, Media, and Notes Categories are set across the system since it is designed to share data. Common...
1KB - 26 Dec 2017
Release Date Wednesday, July 25, 2018, at 4am ET On-Prem clients can received by Aug 9, 2018. Features #2531 ⁃ Elastic Search: (Replace Contains) ...
3KB - 23 Jul 2018
Features #10449 ⁃ Added ability to customize Case # formatting by Office - Details (see #4) #10450 ⁃ Create custom User and Person field for Cus...
3KB - 28 Jul 2021
The following will outline the process of searching custom form data within the system. Before beginning the process of searching in custom form da...
3KB - 19 Nov 2019
Checkout Reasons, Custody Reasons, Disposal Methods, Verification Settings, and Expected Return Date Notifications are set across the system. Commo...
2KB - 02 Feb 2022
The most efficient way to use the software is to create a desktop shortcut as follows: Microsoft Windows 1. In Microsoft Windows, minimize all the ...
803 bytes - 18 Dec 2017
For security reasons, Tracker Products disables ALL User accounts where... 1. LastLoginDate IS NULL AND CreatedDate > 60 Days Ago 2. LastLoginDat...
887 bytes - 04 Jan 2018
If you are moving evidence to another Office or Org within SAFE, simply follow these steps to complete the transaction. Check Out all Items that a...
937 bytes - 19 Dec 2017
Nav Menu » Dashboard Click Dashboard from the Nav Menu on the left-hand side of the screen. This will take you to the Dashboard screen. Next, cli...
1KB - 21 Dec 2017
Nav Menu » Tasks The SAFE Task system allows users within the software to communicate with other system users. The key feature is that all commun...
8KB - 21 Dec 2017
Navigation Menu » + Add \ Case When adding new Items to the system, users begin by creating a new Case/Incident/Matter/Project to contain them. D...
6KB - 16 Nov 2017
I'm Not receiving SAFE emailsQ. I'm not receiving SAFE emails. What do I do? A: One of the most common problems we deal with are Users not receiv...
4KB - 11 Nov 2017
Features #7192 ⁃ Uploaded Media via a Transaction is now shown under the Media Tab On the Media Tab: The first circle shows Media attached at the ...
5KB - 08 Oct 2020
UI (User Interface) Improvements #12076 ⁃ Clean up settings page - Details Major Features #11370 ⁃ Digital Data - Expiring Hyperlink for Tempora...
4KB - 19 Jan 2022
SEARCH BASICS The two searches described here can be used to obtain media sub folders along with a count of the items within each sub folder. Note...
1KB - 01 Aug 2018
Choose any item(s) you wish to Check-In by selecting your item(s), and choosing Check Item(s) In from the Actions menu (make sure the item isn’t curr...
1KB - 19 Dec 2017
Choose any item(s) you wish to Check Out by selecting your item(s), and choosing Check Item(s) Out from the Action menu. The Check Out Items scree...
1KB - 19 Dec 2017
Select the Translation Tab to edit (almost) any of the verbiages we use anywhere in the system. You can now change virtually (almost) every word disp...
1KB - 26 Dec 2017
Logging into SAFE is as simple as opening your browser of choice and typing in your site link. Our support department will provide this link. If this...
1KB - 26 Dec 2017
Any User may Duplicate an Item after initial Item Entry by clicking Save & Duplicate the Item to streamline additional Item entries. The Duplicat...
1KB - 19 Dec 2017
IntroductionWelcome to the Reference Manual for Administrators. This document is fully accessible to our current and potential customers. Comments or...
2KB - 26 Dec 2017
The data import features allows you to import much of the data that would be manually generated into the system by users. This option will allow Org...
8KB - 15 Nov 2017
Release Date Wednesday, May 30, 2018, at 4am ET Features #2542 ⁃ Custom fields in grid view Case, Person, and Item custom fields are now able to ...
3KB - 27 May 2018
Release Date Wednesday, September 5, 2018, at 4am ET On-Prem clients can received by Oct 5, 2018. Features #3105 ⁃ Disable Fields Yes!, you can n...
1KB - 04 Sep 2018
API URLhttps://securelb.trackerproducts.com/api/people/X Where X = ID of Person Instructions To update a person in the system, the user must go thr...
7KB - 05 Dec 2017
v49 through v56 Releases Release date: November 2018 to February 20, 2019. Over the past few months, we have been doing a lot of cleanup to the Saf...
1KB - 19 Feb 2019
Folders and Subfolders for Media storageFeature Details Person type changeable for a case personFeature Details Edit Org Id, Item IDFeature Detai...
1KB - 08 Nov 2017
Reason for Email AlertFor security purposes, we send an email to the user email address we have in the database when a login of the account occurs an...
2KB - 27 Jan 2021
Once a User successfully logs into SAFE, they will initially see the Dashboard and the Navigation (Nav) Menu screen (on the left), as shown below. ...
2KB - 18 Dec 2017
The scenario is pretty simple, you have two Persons or more (up to 100) in the system that are actually the same Person. You want to Merge the cont...
2KB - 25 Nov 2017
Nav Menu » Scan Icon Click the Scan Icon from the Nav Menu on the left-hand side of the screen. This will take you to the Scan Items screen. You ma...
4KB - 21 Dec 2017
Nav Menu » Tools \ Storage Locations From the Nav Menu on the left-hand side of the screen, select the Tools icon (it looks like a wrench), then fr...
4KB - 26 Dec 2017
OverviewImporting data to the SAFE system is very often a necessary task that clients will have to undertake. How you go about getting that done can...
2KB - 27 Apr 2020
Release Date Wednesday, October 3, 2018, at 4am ET On-Prem clients can received by Nov 5, 2018. Major Features #3367 ⁃ Media Download When using ...
6KB - 02 Oct 2018
RFID bar code technology By Ben Townsend RFID! Very few acronyms create the kind of buzz that these four letters are generating in so many industri...
8KB - 01 May 2020
Updating a Single ObjectThere are many instances where information entered into the system might need to be updated. This is a pretty simple task. ...
3KB - 29 Nov 2017
Case Level Permissions allow Org Admins to assign more granular permission controls to Users or Groups at the Case level. They also allow Cases to b...
3KB - 03 Jan 2018
Nav Menu » Tags Icon 1. From the Nav Menu on the left-hand side of the screen, click the Tags Icon. You are now on the Tags screen. From here, you ...
3KB - 27 Dec 2017
Nav Menu » Tools \ Report Builder 1. From the Nav Menu on the left-hand side of the screen, select the Tools icon (it looks like a wrench), then fr...
3KB - 27 Dec 2017
Nav Menu » Tools \ Discrepancy Reports Given the appropriate Permissions from an Org Admin, you may access the Discrepancy Reports section of the s...
3KB - 27 Dec 2017
Nav Menu » Search \ Items Click Search from the Nav Menu on the left-hand side of the screen and select Items. This will take you to the Advanced S...
8KB - 20 Dec 2017
v100 has a change in the case model: CaseOfficerId field is now CaseOfficerIds and accepts an array of user ids API URLhttps://securelb.trackerpro...
10KB - 30 Nov 2017
Nav Menu » Settings \ User Admin 1. From the Nav Menu on the left-hand side of the screen, select the Settings icon (it looks like 3 gears), then f...
7KB - 27 Dec 2017
Nav Menu » Settings \ Organization \ General \ Org Settings Tab 1. From the Nav Menu on the left-hand side of the screen, select the Settings icon ...
13KB - 26 Dec 2017
Feature Releases #2950 Case Level Permisssions #2866 In the Scan section, when opening the page, if there are items in the list, you will be prom...
4KB - 23 Feb 2018
This page will outline how to update a case by adding custom form data, and it will also give an example of creating a case with custom form data. C...
7KB - 23 Oct 2018
What is a Container?A Container is a Storage Location that is made up of bundled items. Generally, these 'bundled' items will be forced to move with...
5KB - 29 Jan 2019
In the Case View Section, under the Media tab, you will see Media associated with the particular Case you have brought up if there is any. There are...
4KB - 19 Dec 2017
Nav Menu » Tools \ Storage Locations 1. From the Nav Menu on the left-hand side of the screen, select the Tools icon (it looks like a wrench), then...
5KB - 26 Dec 2017
Nav Menu » Tools \ Data Import From the Nav Menu on the left-hand side of the screen, select the Tools icon (it looks like a wrench), then from the...
4KB - 27 Dec 2017
Merge People The merge people endpoint allows you to combine the person record for up to http://securelb.trackerproducts.com/api/people/mergePeople...
15KB - 24 Oct 2019
Transaction SearchesThere are 5 types of transactions that can be searched in the system: 1.) Check Ins 2.) Check Outs 3.) Transfers 4.) Moves 5.) ...
20KB - 29 Aug 2018
Release Date Wednesday, November 21, 2018, at 4am ET On-Prem clients can received by Dec 5, 2018. Major Features #3520 ⁃ Store Media Against Trans...
7KB - 06 Dec 2018
Navigation Menu » Tools \ Report Builder Would you like to create a Label or Report using something already in the system as a Template? If yes, t...
9KB - 17 Nov 2017