SAFE Documentation Wiki
Overview
This documentation is designed to improve your overall experience with Tracker Products SAFE tracking software. Installation guides, suggestions for performing common functions, software updates and information on best practices can all be found in the files. If you are unable to locate information regarding a specific subject, please feel free to Contact the Tracker Products Support Team or by calling (866) 438-6565. We're always happy to help with any questions you might have.Administrator Information
- Cloning Forms, Labels, and Reports - Overview
Frequently Asked Questions
- See some of the most common questions we get.
General User Information
- Logging into SAFE - Overview
- Authenticating / Forgot Password? / Password RESET - Overview
- Creating a shortcut on your desktop - Overview
- Dashboard and Navigation (Nav) Menu - Overview
- Creating a Case - Overview
- Creating a Person - Overview
- Creating an Item - Overview
- Searching for a Case(s) - Overview
- Cases found from a Search - Overview
- Search \ Case \ Basic Info Tab - Overview
- Search \ Case \ Persons Tab - Overview
- Search \ Case \ Items Tab - Overview
- Search \ Case \ Items Tab \ Actions Box - Overview
- Viewing an Item - Overview
- Checking an Item in - Overview
- Checking an Item Out - Overview
- Moving an Item - Overview
- Moving an Item from one Office or Org. to another - Overview
- Transferring Items - Overview
- Item Disposition - Overview
- Undispose an Item - Overview
- Duplicating Items - Overview
- Splitting Items - Overview
- Mass Update on Multiple Items - Overview
- Adding an Item to another Case (1 Item belonging to multiple Cases) - Overview
- Removing an Item from a Case - Overview
- Changing an Item's Primary Case - Overview
- Search \ Case \ Items Tab \ Reports Box - Overview
- Search \ Case \ Items Tab \ Reports Box \ Persons - Overview
Software Features
- Media - Folders and Subfolders
- Data Import
System Updates
Training Videos
- Advanced Searching, Tasks, Security Options (IP Whitelisting, MFA), Media and On-Premise File Servers, and Automatic Disposition Index of Links
Technical Information
- API Infrastructure - Overview
- Hardware Manuals
- Multi Factor Authentication - SAML Connectivity OR Google Authenticator
- Topaz Signature Pad (supported) - Model: T-S460-HSB-R Details
- Safe Security Whitepaper The source for all information security, compliance, disaster recovery, encryption, etc.
- On premise Install Guide