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SAFE Documentation Wiki


This documentation is designed to improve your overall experience with Tracker Products SAFE tracking software. Installation guides, suggestions for performing common functions, software updates and information on best practices can all be found in the files. If you are unable to locate information regarding a specific subject, please feel free to Contact the Tracker Products Support Team or by calling (866) 438-6565. We're always happy to help with any questions you might have.

Administrator Information

  • Introduction, Submitting a Support Ticket, and General Information - Overview
  • Before logging in for the first time - Overview
  • Logging into the software (Shared Archive For Evidence) Overview
  • User Lockout and IP Address Blocking - Overview
  • Settings \ Organization \ Tab - Overview, Required Case, Item, and Person Form Tabs - Overview,
  • Settings \ Organization \ Item, Media, and Notes Categories, Custody, and Checkout Reasons, Disposal Methods, Case Offense, and Person Types - Overview,
  • Settings \ Organization \ Announcements - Overview

  • Settings \ Organization \ Auto Disposition (Tab) - Overview
  • Settings \ Offices - Overview
  • Settings \ Storage Locations \ Sorting Imported Storage Locations - Overview
  • Settings \ Storage Locations \ Adding, Editing, Creating & Printing Labels for Storage Locations - Overview

Frequently Asked Questions

General User Information

System Updates

  • Sprint 31 Release on Tuesday 12/12/2017 Details
  • Sprint 30 Release on Thursday 11/16/2017 Details

Training Videos

  • Advanced Searching, Tasks, Security Options (IP Whitelisting, MFA), Media and On-Premise File Servers, and Automatic Disposition Index of Links

Technical Information