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SAFE Documentation Wiki

Overview

This documentation is designed to improve your overall experience with Tracker Products SAFE tracking software. Installation guides, suggestions for performing common functions, software updates and information on best practices can all be found in the files. If you are unable to locate information regarding a specific subject, please feel free to Contact the Tracker Products Support Team or by calling (866) 438-6565. We're always happy to help with any questions you might have.

General User Information

Frequently Asked Questions

Administrator Information

  • Introduction, Submitting a Support Ticket, and General Information - Overview
  • Before logging in for the first time - Overview, and Logging into SAFE (Shared Archive For Evidence) Overview,
  • Case(s) Reassignment when an Employee leaves - Overview, and Employee Name Change (Marriage) - Overview
  • Merging two Persons - Overview
  • Case Level Permissions - Overview
  • Settings \ Organization \ Tab - Overview, Required Case, Item, and Person Form Tabs - Overview,
  • Settings \ Organization \ Item, Media, Notes, Custody, Checkout Reasons, Disposal Methods, Case Offense, and Person Types Tabs - Overview,
  • Settings \ Organization \ Announcements Overview, Translation Overview, Required Fields Overview, On-Premise File Servers Overview, and IP Whitelisting Overview
  • Settings \ Organization \ Auto Disposition Tab - Overview, and Allowed Media File Extensions Overview
  • Settings \ Offices - Overview
  • Settings \ Storage Locations \ Sorting Imported Storage Locations - Overview
  • Settings \ Storage Locations \ Adding, Editing, Creating & Printing Labels for Storage Locations - Overview
  • Settings \ Custom Data (Forms) - Overview
  • Settings \ Permission Groups - Overview, Office Based Permissions - Overview, and Location Based Permissions - Overview
  • Settings \ User Admin - Overview, and User Groups - Overview
  • Settings \ Data Import - Overview, and Importing Data - Details
  • Settings \ Sessions - Overview, and License Allocations - Overview
  • Settings \ Tags - Overview
  • Settings \ Report Builder \ Creating Reports - Overview, Creating Labels - Overview, and Cloning Forms, Labels, and Reports - Overview
  • Discrepancy Reports - Overview, and Creating a Manual Inventory Report from an Item Search - Overview
  • Logging Out of the software (Shared Archive For Evidence) - Overview

System Updates

  • Sprint 42 Release on Wednesday 8/21/2018 Details
  • Sprint 41 Release on Wednesday 7/25/2018 Details
  • Sprint 40 Release on Wednesday 6/29/2018 Details
  • Sprint 39 Release on Wednesday 6/20/2018 Details
  • Sprint 38 Release on Wednesday 5/30/2018 Details
  • Sprint 37 Release on Wednesday 5/16/2018 Details
  • Sprint 36 Release on Thursday 4/27/18 Details
  • Sprint 35 Release on Wednesday 4/11/18 Details
  • Sprint 34 Release on Tuesday 4/2/18 Details
  • Sprint 33 Hot Fixes Details
  • Sprint 33 Release on Tuesday 3/13/18 Details, and Video Presentation Case Level Permissions
  • Sprint 32 Minor bug fixes
  • Sprint 31 Release on Tuesday 12/12/17 Details
  • Sprint 30 Release on Thursday 11/16/17 Details

Training Videos and Webinars

  • Webinars: 8/22/2018 SAFE Webinar - Account Usage, Contains option, Merging Persons, Grid View Customization, Tabs (meaning of numbers), Tags (why use?), Storage Locations only showsshow what a User has access to, Meaning of SAFE

Technical Information