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SAFE Documentation Wiki

Overview

This documentation is designed to improve your overall experience with Tracker Products SAFE tracking software. Installation guides, suggestions for performing common functions, software updates and information on best practices can all be found in the files. If you are unable to locate information regarding a specific subject, please feel free to Contact the Tracker Products Support Team or by calling (866) 438-6565. We're always happy to help with any questions you might have.

General User Information

Frequently Asked Questions

Administrator Information

  • Introduction, Submitting a Support Ticket, and General Information - Overview
  • Before logging in for the first time - Overview, and Logging into SAFE (Shared Archive For Evidence) Overview,
  • Case(s) Reassignment when an Employee leaves - Overview, and Employee Name Change (Marriage) - Overview
  • Merging two Persons - Overview
  • Settings \ Organization \ Tab - Overview, Required Case, Item, and Person Form Tabs - Overview,
  • Settings \ Organization \ Item, Media, Notes, Custody, Checkout Reasons, Disposal Methods, Case Offense, and Person Types Tabs - Overview,
  • Settings \ Organization \ Announcements Overview, Translation Overview, Field Settings Overview, On-Premise File Servers Overview, and IP Whitelisting Overview
  • Settings \ Organization \ Auto Disposition Tab - Overview, and Allowed Media File Extensions Overview
  • Settings \ Offices - Overview
  • Settings \ Permission Groups - Overview, Office Based Permissions - Overview, and Location Based Permissions - Overview
  • Settings \ User Groups - Overview
  • Settings \ User Admin - Overview
  • Settings \ Sessions - Overview
  • Settings \ License Allocations - Overview
  • Tools \ Storage Locations \ Sorting Imported Storage Locations - Overview
  • Tools \ Storage Locations \ Adding, Editing, Creating & Printing Labels for Storage Locations - Overview
  • Tools \ Report Builder \ Creating Reports - Overview, Creating Labels - Overview, and Cloning Forms, Labels, and Reports - Overview
  • Tools \ Custom Data (Forms) - Overview
  • Tools \ Tags - Overview
  • Tools \ Discrepancy Reports - Overview, and Creating a Manual Inventory Report from an Item Search - Overview
  • Tools \ Data Update -
  • Tools \ Data Import - Overview, and Importing Data - Details
  • Logging Out of the software (Shared Archive For Evidence) - Overview

System Updates

  • Version 67.1.003, Released on 10/15/2019 Details
  • Version 67, Released on 9/4/2019 Details
  • Version 65/66, Released on 8/6/2019 Details
  • Version 64, Released on 6/26/2019 Details
  • Version 63, Released on 6/9/2019 Details
  • Version 62, Released on 6/3/2019 Details
  • Version 61, Released on 5/9/2019 Details
  • Version 60, Released May 2019 Details
  • Version 59, Released May 2019 Details
  • Version 58, Released April 2019 Details
  • Previous System Updates Details

Training Videos and Webinars

  • 8/22/2018 SAFE Webinar - Account Usage, Contains option, Merging Persons, Grid View Customization, Tabs (meaning of numbers), Tags (why use?), Storage Locations only show what a User has access to, Meaning of SAFE

  • 9/12/2018 SAFE Customization Webinar - Disable standard fields, Translation file, Changing standard drop downs, Custom Data (Forms) (Vehicle example), Can I really collect too much data?, Question: Setup for Make, Model and SN, Grid Customization, Reporting, Questions

Technical Information

Legal Information